Terms and Conditions
Welcome to Dubai Car Repair Online Service. By accessing and using our website (www.ecarrepairdubai.com) and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.
1. Services Provided
We provide mobile car repair services across Dubai, offering a wide range of repair and maintenance solutions directly at your location. By booking a service with us, you agree to the terms and conditions outlined here.
2. Booking and Payment
- Service Requests: You can request services through our website, email, or phone. Upon receiving your request, we will confirm the appointment based on availability.
- Service Estimates: We strive to provide accurate estimates based on the information you provide. However, the final cost may vary depending on the condition of your vehicle and additional repairs needed.
- Payment: Payment is required upon completion of the service. We accept cash and other agreed-upon payment methods. Failure to pay for the service may result in additional fees.
3. Cancellation and Rescheduling
- Cancellation Policy: You may cancel or reschedule your appointment at least 2 hours before the scheduled time. Cancellations or reschedules made with less than 2 hours’ notice may incur a cancellation fee.
- Service Delays: While we strive to arrive on time for all appointments, unforeseen circumstances such as traffic or weather may cause delays. We will notify you as soon as possible if there is a delay.
4. Warranty and Liability
- Service Warranty: We guarantee the quality of our repair services. If any issues arise related to the service provided, you may contact us within 7 days of the service for a review or adjustment.
- Customer Responsibility: It is your responsibility to provide accurate information about your vehicle’s condition. Any undisclosed issues may affect the service provided or result in additional charges.
- Limitation of Liability: We are not liable for any damages or losses resulting from misuse of your vehicle or delays in service due to factors beyond our control.
5. Use of Website
By using our website, you agree to the following:
- Content Ownership: All content on this website, including text, images, logos, and videos, is the property of Dubai Car Repair Online Service. You may not copy, reproduce, or distribute any content without our express permission.
- User Responsibility: You are responsible for maintaining the confidentiality of any login credentials or personal information shared on our website.
- Prohibited Activities: You may not use our website for any illegal or unauthorized purpose, including but not limited to hacking, spamming, or transmitting malware.
6. Privacy
We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your personal information.
7. Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the content or accuracy of these websites and do not endorse any products or services they offer.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Dubai, UAE. Any disputes arising from the use of our services or website shall be subject to the exclusive jurisdiction of the courts in Dubai.
9. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of the updated terms.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
- Email: [email protected]
- Phone: +971 50 332 1395