Privacy Policy

At Dubai Car Repair Online Service, we are committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website (www.ecarrepairdubai.com) and our services. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information in the following ways:

  • Contact Information: When you contact us through our website, email, or phone, we may collect your name, email address, phone number, and any other information you voluntarily provide.
  • Service Information: If you request our car repair services, we may collect additional information such as your vehicle details (make, model, and problem description) and location for service delivery.
  • Cookies and Usage Data: Our website may use cookies and similar tracking technologies to gather data on website usage, including IP addresses, browser types, device information, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our car repair services.
  • To respond to your inquiries and requests.
  • To schedule and manage appointments for car repairs.
  • To communicate with you regarding promotions, updates, and service-related information.
  • To analyze website traffic and improve the user experience.
  • To comply with legal obligations.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • With service providers who assist us in operating our business and providing our services (e.g., dispatch services, mechanics).
  • When required by law or to protect our legal rights.

4. Data Security

We take reasonable steps to protect the personal information you provide from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of any inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal obligations.

If you wish to exercise these rights, please contact us at [email protected].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and recommend reviewing their privacy policies.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

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